Privacy Policy

Lesedi House Funerals respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

We may collect personal information that you voluntarily provide to us when you contact us, complete an online form, request information about our services, or communicate with us through WhatsApp.

This information may include your name, telephone number, WhatsApp number, email address and other information necessary to respond to your enquiry or provide our services.

How We Use Your Information

We use personal information only for legitimate business purposes, including responding to enquiries, providing information about our funeral and policy services, assisting existing clients, processing service requests, and communicating with customers through WhatsApp.

WhatsApp Communications

When you communicate with Lesedi House Funerals through WhatsApp, your telephone number, profile information made available through WhatsApp, message content and related communication information may be processed in order to respond to and manage your enquiry.

We do not sell your personal information to third parties.

Sharing of Information

Personal information may be shared with authorised service providers where reasonably necessary to provide our services, operate our systems, comply with legal obligations, or protect our legitimate interests.

Data Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable South African law.

Contact Us

If you have questions regarding this Privacy Policy or the processing of your personal information, please contact Lesedi House Funerals through our official contact details available on this website.

Last updated: 1 September 2026